Submit your online serviceform here
Read more, and click on the desired service order:
Register a complaint
As soon as an injury or error is detected, the customer is adviced to contact the kitchen retailer. As a retailer, please contact HORN immidiately through a completed service report, which you will find below.
The complaint is then treated through internal systems, which, depending on the nature and size of the damage, initiates the required internal procedures.
We strive to complete all complaint cases within 10 days, however please note that the nature of specific cases, may result in a delayed process.